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How We Built a 99% Customer Retention Rate at Priority Label & Packaging Products

  • 710481
  • Oct 21
  • 2 min read

At Priority Label & Packaging Products, our clients’ trust is the foundation of everything we do. Over 20 years, this dedication to quality, service and lasting relationships has helped us achieve a 99% retention rate.

Priority label and packaging product retention rate

Strong Supplier Partnerships — 20 Years and Counting

For more than 20 years, we’ve worked with a trusted network of suppliers who share our commitment to quality and consistency. These partnerships allow us to:

  • Secure reliable materials and consistent color results.

  • Meet tight deadlines without compromising quality.

  • Maintain the same level of precision for every project.

Our suppliers aren’t just vendors — they’re part of our success story.

Attention to Detail That Sets Us Apart

Every label, every package, and every print tells a brand story. We pay attention to the details from color matching and texture to material finish.

At Priority Label, we believe:

“Quality isn’t an act; it’s a habit.”

That’s why our team checks every order thoroughly, ensuring every product meets our standards and yours.

Customer Service That Feels Personal

We don’t just provide a service, we build partnerships. Our clients know they can rely on us for honest communication, quick turnarounds and solutions that make their jobs easier.

Whether it’s a large-scale order or a last-minute label request, our approach stays the same: ✅ Responsive support ✅ Clear communication ✅ A genuine commitment to help

That’s how we turn first-time customers into lifelong partners.

On-Time Delivery, Every Time

Timing is everything in the packaging industry. A delay in labels or packaging can disrupt production, marketing or retail timelines and we understand that.

That’s why we’ve built dependable systems and logistics to ensure your orders arrive on schedule, every single time.

Reliability is one of the main reasons our customers have trusted us for decades.

Why 99% Retention Matters

A 99% retention rate isn’t just a number, it’s proof of consistency, accountability and trust. Our clients stay because they know we deliver what we promise, every time.

At Priority Label & Packaging Products, we believe long-term success comes from long-term relationships and we’re proud to continue growing with our clients by our side. Looking Ahead

As we look toward the future, our focus remains simple: Deliver quality packaging solutions, provide exceptional service and build relationships that last.

Because at the end of the day,

Every label matters and every relationship counts.

Let’s Work Together

Looking for a reliable label and packaging partner you can count on?

Contact us today to discuss your next project.


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Priority Label and Packaging Products

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60 Ironside Cres. Unit 2 Scarborough, Ontario Canada M1X-1G4
info@prioritylabel.com
1-416-293-9770
1-416-293-6220

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